Rules
We warmly welcome you to Mr. Herold Homes. We appreciate your choice as your favorite accommodation, hoping you have the best experience with us. In the event of any requirement or comment, do not hesitate to contact us through the app and/or let us know, since we are at your service.
Important points you should know:
• Our check-in begins at 3:00 pm, as well as our check-out at 11:00 am. If you want to make the Late check out it is necessary to notify at least 3 hours before, making a charge of $450 (mxn). (This as long as we have availability)
• Wifi Network: MagicTrick Password: themagicisinyoubaby
• 24 hour security cell phone: +52 1 55 6610 2559
• If you get cold, you can find a blanket stored in the closet.
• For cooking, you will be able to find the necessary basic accessories, all available in the kitchenette.
• In case you have excess garbage, please place it in the container located in the corner of the Roof Garden. (bags tightly closed please)
• It is forbidden to wander and be in areas of the building, only access to the main Lobby, 7th floor and Roof Garden (it is a common area) is allowed.
• The terrace located on the 8th floor (Roof Garden) is shared with the other guests; the hours of use are from 10 am to 8 pm, so it is not possible to hold meetings or events.
• The established quiet hours are from 10 pm to 8 am (We request to be prudent with the volume of the TV, since most of the guests come to rest or work)
• The consumption of illegal substances in the Loft is prohibited.
• Smoking is not allowed inside the Loft or the building.
• Visiting is not allowed.
• It is prohibited to hold parties or gatherings inside the accommodation.
• Access is not allowed to people not registered in the reservation. WITHOUT EXCEPTIONS.
• Only small pets are accepted, pets may not be larger than 40 cm in height (Pug, Jack Russell Terrier, Chihuahua, Pomeranian, Shihtzu, Maltese, Yorkshire, dwarf Schnauzer, French bulldog, Dachshund etc.) Unfortunately Due to space we cannot admit larger breeds. It is forbidden for pets to sleep in the bed and be in common areas, the bathing area for pets is outside the building (in case the pet relieves itself on the roof or in any part of the building, a fee will be charged extra cleaning which will be defined depending on the damage to the synthetic grass), if you need something for your furry friend, please let us know.
(Failure to comply with these rules led to a fine from $500 to $2,000 dlls)
• Cleaning is included once a week for long stays (2 weeks minimum), let us know through the app which day suits you best.
If you need help with information about restaurants, shopping centers or other information, do not hesitate to ask us, we are here to help you.
Once again thank you very much for choosing us! And we are at your command.