Casa Calma Canaria by Eden Rentals Villas

Important information

Before making your reservation, please take into account the following rules to ensure a pleasant and harmonious stay: No Parties or Events: Parties or events are not allowed on the property. Additionally, we kindly ask that you keep the noise level low after 9:00 PM to avoid disturbing the neighbors. Self Check-In: This property offers self check-in. It is crucial that you carefully read the instructions that will be sent to you after completing the online check-in. These instructions include important details on how to access the property. Once you have completed the online check-in, you will receive the necessary codes to enter the property. Please note that if you arrive after 8:00 PM, customer support will not be available, so it is very important to review all instructions thoroughly ahead of time. No Smoking: Smoking is not allowed inside the property. In case of violation, a penalty of 150 euros will be applied to cover the costs of additional cleaning required to remove odors and repair any damage caused. Animals are not allowed Mandatory Online Check-In: To access the property, it is necessary to complete an online check-in process. You will receive the instructions before your arrival, and completing this process is mandatory. Access to the property will not be granted without completing the online check-in. Responsibility for Damages: Any damage caused to the property will be the guest's responsibility, and we expect it to be handled promptly and honestly. Respect for Staff: We greatly value our customer service team and do not tolerate any verbal abuse. In case of such an incident, we reserve the right to cancel the reservation. These rules are designed to ensure that all our guests enjoy a comfortable and hassle-free stay. We appreciate your understanding and cooperation.