Villa Carmen by Eden Rentals Villas

Important information

Before making your reservation, please take into account the following rules to ensure a pleasant and harmonious stay: No Parties or Events: Parties or events are not allowed on the property. Additionally, we kindly ask that you keep the noise level low after 9:00 PM to avoid disturbing the neighbors. Key handover in person: The keys are handed over in person and it is essential to arrange a specific time for this. Once the time has been agreed, we offer a courtesy margin of up to 30 minutes; in the event of delay or arrival out of hours, an additional cost may be requested to cover staff expenses. This additional fee must be paid in cash to the person handing over the keys. Animals are not allowed No Smoking: Smoking is not allowed inside the property. In case of violation, a penalty of 150 euros will be applied to cover the costs of additional cleaning required to remove odors and repair any damage caused. Mandatory Online Check-In: To access the property, it is necessary to complete an online check-in process. You will receive the instructions before your arrival, and completing this process is mandatory. Access to the property will not be granted without completing the online check-in. Responsibility for Damages: Any damage caused to the property will be the guest's responsibility, and we expect it to be handled promptly and honestly. Respect for Staff: We greatly value our customer service team and do not tolerate any verbal abuse. In case of such an incident, we reserve the right to cancel the reservation. These rules are designed to ensure that all our guests enjoy a comfortable and hassle-free stay. We appreciate your understanding and cooperation.