Villa Namaste - Mountain View Home in Santa Fe, NM

Important information

A complete listing of Guest Rules may be found in the Guest manual. Compliance with Villa Namaste's Regulations for a Secure and Enjoyable Stay: Your well-being, adherence to local guidelines, and preserving of the property's integrity are our foremost priorities. Enforcement and associated charges rarely become necessary. We earnestly request that our guests extend due respect to the property and the neighborhood. Obligations of the Booking Guest: As the individual responsible for the booking, please be aware that you must ensure that your guests adhere to all House Rules. Pre-Arrival: Prior to your arrival we will ask you to verify the total number of guests, their respective names, dates of birth, and a copy of the IDs of all your guests over 18 years of age. Any guests who refuse to provide this information are not allowed to stay. Shortly before your arrival, we will speak with you over the phone to ensure that everything is in order to meet your needs. The access code will not be provided without this communication. After this call, you will receive a message via your booking platform's inbox that will include a link to the Rental Agreement which you will need to sign electronically. Once the Rental Agreement has been signed, you will then receive a pre-arrival message that will include essential details, such as the property address and remote access code. Neighbor Relations and Noise Considerations/ City Ordinance Compliance: Respect the boundaries of our property and ensure that your guests do not trespass onto our neighbors' premises. In the event of any complaints from neighbors or the HOA, prompt action will be required on your part, and failure to address the issue may result in loss of damage deposit or removal from the property. You are vacationing in a residential area. Please be a good neighbor by keeping the noise respectful during the day and night. Excessive and unreasonable noise can deprive neighbors of the peaceful enjoyment of private property. Should any complaint be directed directly to you by the neighbors, do not become confrontive with them, let me know immediately. Quiet hours must be observed from 9 PM onwards. Note that our property is equipped with a noise-detecting device called NoiseAware, which monitors noise levels in decibels. If prolonged and excessive noise is detected, I will receive an alert and may contact you accordingly to address the situation. Excessive noise that disturbs the neighbors can lead to forfeiture of your damage deposit and potential eviction. Please refrain from frequent nighttime entrances and exits or activating door lock remotes, as these actions can disturb our neighbors. All guests must comply with the Las Campanas HOA Regulations. A copy will be sent to you. Parties and Events: No parties or events are permitted. The maximum occupancy in the home is 12 people at any given time, and a total number of 10 people for overnight stays. Prior consent is necessary to bring additional guests onto the property. Smoking: Smoking or vaping is prohibited within the property's indoor and outdoor areas. Fireworks: Fireworks are not allowed on the premises. Pet Policy: Pets are not permitted on the property. Waste Disposal Guidelines: Garbage Collection: Garbage is collected on Monday. Please take the garbage cans from the outside area by the garage door to the street on Sunday evening after 6 p.m. Recyclable Collection: Recycled garbage is collected every other Monday. You will be informed about recycling collection dates in your pre-arrival message. Please return the cans to the garage before 6 p.m. on Monday. Please do not leave the garbage cans in front of the garage door as they damage it. If cans are outside when you arrive on any day other than Sunday evening, please return them to the garage. Please place a garage can liner in the regular garbage can after emptying it. Before check-out, please remove all garbage from the cans inside the house and place it in the outdoor garbage cans, including the diaper pail if used. Miscellaneous Items: Parcel Deliveries: If you find any packages left on the front doorstep, kindly place them inside the garage. Toilet Usage: Please advise your guests not to dispose of tampons or sanitary napkins in the toilet. These items can clog the drain and lead to plumbing issues. Electric Vehicle Charging: The property is not equipped for guests to charge their electric vehicles. Attempting to do so could damage the electrical system, for which you would be held responsible. Surveillance Equipment & Guest Privacy: Please note that there are no recording devices inside the home, casita, or portals. For security purposes, the property is equipped with exterior cameras, including one on the garage showing the driveway inside the courtyard, another at the front entrance showing the outer front courtyard, and a Ring Doorbell positioned at the front door, which actively captures both audio and video. These devices have the ability to actively record, but they are used solely for security and property protection. Views of the surveillance cameras can be found in the Guest Manual. To ensure a well-maintained and enjoyable stay, our property receives routine exterior care, including lawn maintenance and periodic pest control. Additionally, our property manager stops by twice a week to check the exterior and manage trash bins. These services are expected to take place during business hours only, with no entry into the home. If there are specific times that would be inconvenient for you, please let us know in advance, and we will do our best to coordinate accordingly. Your privacy is our priority, and we are committed to ensuring a respectful and enjoyable stay. If you have any questions or concerns, please don’t hesitate to reach out.