Lodgify Connection User Guide

How to Connect Lodgify and Lake.com

Managing vacation rentals shouldn’t be complicated. That’s why the Lake.com and Lodgify integration makes it easier than ever for property managers to grow their business and delight guests. With calendars synced, bookings automated, and communication streamlined, you’ll save time while reaching more travelers searching for lakeside getaways.

Why connect Lake.com with Lodgify?

Centralized Control
Update your listings, reservations, and guest communication all in one place. The Lodgify Channel Manager keeps your calendars perfectly aligned across Lake.com, Airbnb, Vrbo, and Booking.com.

Reach High-Intent Travelers
Showcase your properties on Lake.com, the go-to platform for lakefront and waterfront vacations. From lakehouses and cottages to cabins and beach villas, your listings will be front and center for travelers dreaming of time by the water.

Premium Placement in Outdoor Destinations
Lake.com connects you to travelers exploring over 1,400 lake destinations and 4,000 nearby parks—making it easy for guests to find your property when planning their next adventure outdoors.

Step 1: Sign Up and Verify Your Lake.com Account

• Visit Lake.com and sign up with your email or a connected Google account.
• After verifying your email, you’ll land on a confirmation page: “Congratulations, your account’s been created.”
• Indicate that you are a Host.

Step 2: Choose Listing Import Option

• You’ll be asked whether you want to create a listing from scratch or import an existing listing.
• Select the option to Import Listing.

Step 3: Connect Lodgify

• Click Connect with Lodgify.

• If you signed up and are returning to Lake.com, access the connections in the “Me” menu in the top right-hand corner and click “Connections”.

• Next, you’ll be prompted to enter your Lodgify API key.
• Retrieve your API key from the Settings section in your Hostaway account.
• Copy your Lodgify API Key and paste it into Lake.com
• Once you’ve entered the API key and click Connect.

Step 4: Approve Information Sharing

• After you click “Allow,” a confirmation message will appear: Connection Successful.
• Listings from Lodgify will automatically begin syncing to Lake.com.

Step 5: View Imported Listings

• The first sync may take up to an hour, depending on the number of properties you have, particularly if you have dozens of photos that need to be imported. Grab a coffee!
• Your property (e.g., “Charming Apartment in the City”) will now be visible on your Lake.com Listings page.

Step 6: Manage Listings

• Listing updates should be made in Lodgify. Changes will sync to Lake.com automatically.
• After the first sync, information will be updated on Lake.com on an automatic schedule:
  • Static content, including property titles, descriptions, amenities, and photos, will be updated every 6 hours.
  • Dynamic content, such as calendar availability and pricing, will update every 5 minutes. This means that if you have a dynamic tool implemented, such as Beyond, PriceLabs, or Wheelhouse, you’ll have these pricing changes updated on Lake.com, too.
• You can view how your property appears to guests on Lake.com.
• To temporarily hide a listing while maintaining the connection, toggle the status to Unlisted.

Step 7: Promote Your Listings

Share Your Lake.com Listing on Social Media

Once your listing is live, use your Lake.com property link to promote it across Facebook, Instagram, X (Twitter), and LinkedIn. Include beautiful photos, seasonal offers, or a unique selling point (like lakefront access or a hot tub) to capture attention. Social shares drive direct traffic and build awareness.

Highlight Seasonal Specials or Updates

Keep your listing fresh by updating photos or highlighting seasonal experiences—like paddleboarding in summer or cozy fireside evenings in winter. Updates made in Hostaway automatically sync to Lake.com, so your listing stays current and relevant for browsers.

Feature Your Lake.com Listing on Your Website or Email

If you have a personal website or newsletter, link directly to your Lake.com listing. This builds trust with your audience and helps drive direct bookings through a familiar channel.

What Data Gets Synchronized Between Lake.com and Lodgify

The data that will get synchronized between Lake and Lodgify includes:

• First name, last name, profile picture, email address, and phone number
• Listing information such as name, address, and description (access and modify)
• Listing calendar (access and modify)
• Reservations (access and modify)
• Guest’s first name and profile picture (access)

Benefits of Integrating Lodgify with Lake.com

Integrating Lodgify with Lake.com offers numerous benefits for vacation rental property managers, including the ability to streamline operations, enhance guest experiences, and optimize property management processes.

Centralized Management 

By integrating Lake.com with Lodgify, property managers can manage their listings, reservations, and guest communications from a single platform. Lodgify’s Channel Manager synchronizes calendars across multiple platforms like Airbnb, Booking.com, Vrbo, and now Lake.com, eliminating the risk of double bookings and ensuring real-time availability updates​ .

Automation and Efficiency

Lodgify provides powerful automation tools that can significantly reduce the time spent on repetitive tasks. For example, you can automate guest messaging, reservations, cleaning schedules, and payment processing. This ensures a smoother operation and allows property managers to focus on delivering excellent guest experiences rather than managing daily administrative tasks.

Enhanced Reporting and Analytics

Lodgify offers detailed reporting and analytics features that help property managers make data-driven decisions. Managers can optimize pricing strategies and improve operational efficiency by analyzing occupancy rates, revenue, and guest feedback.

Scalability

Lodgify is designed to scale with your business. Whether you manage a few properties or an extensive portfolio, the platform can handle increasing demand without compromising performance. This scalability is crucial for property managers looking to expand their operations without adding complexity.

Seamless Guest Experience

The integration also enhances the guest experience by ensuring consistent communication and easy access to essential information. Automated messaging through Lodgify ensures that guests receive timely and relevant information throughout their stay, which can lead to higher satisfaction and better reviews.

Troubleshooting a Lodgify Connection

To troubleshoot access issues between Lake.com and Lodgify, you can follow these steps:

1. Check Connection Status

• Verify Integration: Ensure that the integration between Lake.com and Lodgify has been correctly set up. You can check the Channel Manager on Lodgify to see if Lake.com is listed as a connected channel. If not, you may need to reconnect the accounts​.
• Authentication: Double-check that all authentication details (API keys, usernames, passwords) are correctly entered. Incorrect credentials can cause access issues.

2. Review API and Permissions

• API Permissions: Ensure that the API permissions are correctly configured on both Lake.com and Lodgify. Both platforms need to have the right level of access to exchange data. Permissions may include access to reservations, listings, calendars, and messaging systems​.
• API Connection Logs: Check the API connection logs for any errors. This can often provide clues if there’s a specific issue with transferring data between the two systems.

3. Test the Connection

• Manual Sync Test: Try manually syncing data between the two platforms. For instance, update a property listing on Lake.com and see if the change reflects in Lodgify.
• Check Data Sync: Look for any discrepancies in the data that is being synced (e.g., reservations, calendar availability). If specific data isn’t syncing, it may point to a specific issue with the integration.

4. Network and Browser Issues

• Clear Cache: Sometimes, browser cache issues can prevent proper access or display of integration pages. Clear your browser cache and cookies and try reaccessing the integration.
• Firewall/Network Settings: Ensure your network or firewall settings aren’t blocking the API connections between Lake.com and Lodgify. Some network settings might prevent the necessary communication.

5. Disconnect and Reconnect

• Reconnect the Integration: If other troubleshooting steps fail, try disconnecting and reconnecting the integration. This can often reset any issues caused by a faulty initial connection setup.

6. Contact Support

• Lodgify Support: If the issue persists, contact Lodgify’s customer support team. They offer support via email, live chat, or phone and can provide insights into any ongoing issues or system outages​.
• Lake.com Support: Similarly, contact Lake.com’s support to see if there are any known issues or to request assistance with the integration process.

Learn More About Lodgify

Lodgify is the comprehensive vacation rental platform designed for independent hosts and property managers, simplifying the management and marketing of lodging businesses. It offers the essential tools to start, manage, and grow a rental enterprise, enabling users to create a bookable website, synchronize property data and availability across various third-party platforms, and efficiently manage all guest reservations and communications from a single, user-friendly interface.

Learn more about Lodgify