Beds24 Connection Guide
How to Connect Beds24 to Lake.com for Seamless Property Management
Integrating your Beds24 account with Lake.com lets you import and manage your listings with less manual work.
You keep Beds24 as your system of record for rates, availability, and reservations, while Lake.com becomes an additional distribution channel where lake travelers discover and book your properties.
Step 1: Sign Up and Verify Your Lake.com Account
- Visit Lake.com and sign up with your email.
- After verifying your email, you’ll land on a confirmation page: “Congratulations, your account’s been created.”
- Indicate that you are a Host.
Step 2: Choose Listing Import Option
- You’ll be asked whether you want to create a listing from scratch or import an existing listing.
- Select the option to Import Listing.
Step 3: Connect Beds24
- Click Connect with Beds24.
- If you signed up and are returning to Lake.com, access the connections in the “Me” menu in the top-right corner, then click “Connections”.
- You’ll be prompted to enter your Beds24 API key.
- If you need to get your API key, go to Beds24 and open Settings, then select Beds24 API.
- Click Create to create a new API key.
- Copy the API key and paste it into Lake.com.
- If your account requires it, confirm API access is allowed in Beds24 under Settings > Account > Account Access.
- Once you’ve entered the API key, click Connect.
Step 4: Confirm Connection
- A confirmation message will appear: Connection Successful.
- Listings from Beds24 will automatically begin syncing to Lake.com.
- The first sync may take up to an hour or more, depending on how many properties and photos you are importing.
Step 5: View Imported Listings
- Listings may take a few seconds to appear. Refresh your screen if needed.
- Your property (e.g., “Charming Apartment in the City”) will now be visible on your Lake.com Listings page.
Step 6: Manage Listings
- Listing updates should be made in Beds24. Changes will sync to Lake.com automatically.
- After the first sync, information will be updated on Lake.com on an automatic schedule:
- Static content, including property titles, descriptions, amenities, and photos, will be updated every 6 hours.
- Dynamic content, such as calendar availability and pricing, will update every 5 minutes. This means that if you have a dynamic tool implemented, such as Beyond, PriceLabs, or Wheelhouse, you’ll have these pricing changes updated on Lake.com, too.
- You can view how your property appears to guests on Lake.com.
- To temporarily hide a listing while maintaining the connection, toggle the status to Unlisted.
Step 7: Promote Your Listings
Share Your Lake.com Listing on Social Media
Once your listing is live, use your Lake.com property link to promote it across Facebook, Instagram, X (Twitter), and LinkedIn. Lead with strong photos, a seasonal hook, and one clear differentiator (dock, lake view, hot tub) so guests understand the value fast.
Highlight Seasonal Specials or Updates
Keep your listing fresh by updating photos or highlighting seasonal experiences, like paddleboarding in summer or cozy fireside evenings in winter. Updates made in Beds24 automatically sync to Lake.com, so your listing stays current and relevant for browsers.
Feature Your Lake.com Listing on Your Website or Email
If you have a personal website or newsletter, link directly to your Lake.com listing. This builds trust with your audience and helps drive direct bookings through a familiar channel.
What Data Gets Synchronized Between Lake.com and Beds24
The data that will get synchronized between Lake and Beds24 includes:
- First name, last name, profile picture, email address, and phone number
- Listing information such as name, address, and description (access and modify)
- Listing calendar (access and modify)
- Reservations (access and modify)
- Guest’s first name and profile picture (access)
- Messages (access and respond)
Benefits of Integrating Beds24 with Lake.com
Connecting Beds24 with Lake.com reduces operational friction and expands distribution. You keep Beds24 as your system of record, and Lake.com stays aligned on availability, pricing rules, and listing content so guests can book with confidence.
Centralized Management
Beds24 gives you a central place to manage inventory, pricing, and bookings, then pushes updates out through its channel manager. Beds24 supports two-way connections with major OTAs and iCal sync, helping reduce double bookings and keeping availability consistent as you add Lake.com to your channel mix.
Automation and Efficiency
Beds24 is built to reduce repetitive work. Use automated messaging and operational workflows to standardize guest communication, stay instructions, and arrival logistics. The goal is fewer manual steps per reservation and fewer exceptions that require human intervention.
Enhanced Reporting and Analytics
Performance visibility drives better decisions. Beds24 provides reporting and analytics to monitor occupancy, revenue, and booking patterns, then tighten your pricing strategy and minimum-stay rules based on the data.
Scalability
Beds24 is designed to support a wide range of accommodation types and portfolio sizes. As you add properties, the same process holds: maintain your data in Beds24, distribute through connected channels, and keep Lake.com synchronized without adding a new workflow each season.
Seamless Guest Experience
Guests convert when the basics are reliable: accurate availability, clear pricing, and timely communication. With synchronized calendars and standardized messaging, you reduce booking uncertainty and deliver a more consistent experience from inquiry to checkout.
Troubleshooting a Connection Between Beds24
To troubleshoot access issues between Lake.com and Beds24, follow these steps. Start with authentication, then validate data flow.
1. Check Connection Status
- Verify Integration: Ensure the integration between Lake.com and Beds24 is correctly configured. You can check the Channel Manager in Beds24 to see if Lake.com is listed as a connected channel. If not, reconnect the accounts.
- Authentication: Double-check that your API key is entered correctly. Incorrect credentials can cause access issues.
2. Review API and Permissions
- API Permissions: Ensure that API access is enabled in Beds24 and the correct permissions are granted so Lake.com can sync listings, calendars, reservations, and messages.
- API Connection Logs: Check any connection logs or error messages shown during setup. These often point directly to a permissions or authentication issue.
3. Test the Connection
- Manual Sync Test: Make a small change in Beds24 (e.g., block one night or adjust a minimum stay) and verify it appears in Lake.com after the next sync window.
- Check Data Sync: If specific fields are missing (photos, amenities, pricing), confirm the listing is active and fully configured in Beds24.
4. Network and Browser Issues
- Clear Cache: Clear your browser cache and cookies and try reaccessing the integration.
- Firewall or Network Settings: Ensure your network or firewall settings aren’t blocking the connection steps between Lake.com and Beds24.
5. Reconnect
- Reconnect the Integration: If other troubleshooting steps fail, disconnect and reconnect the integration. This often resolves issues caused by an incomplete setup or outdated API credentials.
6. Contact Support
- Beds24 Support: If the issue persists, contact Beds24 support and include the time the issue occurred and what data is missing (listings, calendar, reservations, messages).
- Lake.com Support: Similarly, contact Lake.com support to confirm whether there are known issues or to request assistance with the integration process.
Frequently Asked Questions
What is included in the Beds24 dashboard?
Beds24 is designed to centralize hospitality operations. Depending on your setup, the platform can include:
- A multi-calendar to manage bookings, pricing, restrictions, and availability in one view.
- A channel manager with two-way connections and iCal sync to distribute rates and availability and import bookings.
- Tools for payments and guest communication to support end-to-end operations.
What is the detailed mapping guide for Beds24 property data fields when publishing to Lake.com?
When connecting Beds24 with Lake.com, map fields so guest-facing content stays accurate and the booking layer stays consistent. Focus on:
- Property basics: title, description, photos, and amenities.
- Units: room configurations, maximum occupancy, and bed types.
- Rates: nightly base rate, discounts, and minimum stay rules.
- Availability: calendar sync for instant updates.
How long does the initial Beds24 property import into Lake.com typically take?
The first import usually completes within a few hours, depending on the size of your portfolio and the amount of content being imported (photos, room types, and rate plans). For a single property, the sync may finish almost immediately. Larger accounts with dozens of listings may require up to 24 hours. During this period, you’ll see data populating gradually in your Lake.com dashboard.
Does Lake.com pull length-of-stay discounts from Beds24, and how do I enable that feature?
Yes. If you have length-of-stay (LOS) discounts set in Beds24 (such as weekly or monthly discounts), these can be imported to Lake.com automatically. To enable this feature, make sure your LOS discounts are configured in Beds24 at the rate plan level. During synchronization, Lake.com retrieves these discounts and applies them to eligible bookings.
How do I troubleshoot Beds24 and Lake.com connection issues when availability updates are delayed?
If you notice a delay in availability updates:
- Check your Beds24 calendar to confirm your updates are saved.
- Confirm that your API key is active.
- Verify the property mapping in your Lake.com dashboard is still correct.
- Refresh the sync manually if available.
- If the issue persists, disconnect and reconnect the integration. For ongoing problems, contact Lake.com support with your Beds24 property ID for diagnostics.
What are the steps for safely disconnecting Lake.com from Beds24 without losing rate or calendar data?
To disconnect without losing data:
- Pause new imports in Lake.com.
- Log into Beds24 and remove Lake.com from your channel connections.
- Confirm that your rates and availability are stored natively in Beds24.
- On Lake.com, finalize any active reservations before disconnecting.
What performance benefits result from Beds24 and Lake.com real-time calendar syncing?
Real-time calendar syncing keeps availability accurate and reduces booking friction. Benefits include:
- Automatic updates that reduce double bookings and cancellations.
- Immediate reflection of pricing, restrictions, and minimum stays.
- Faster guest confirmations, which supports higher conversion rates.
- Greater visibility and trust with travelers searching on Lake.com.
Learn More About Beds24
Beds24 is an award-winning hospitality software to manage bookings, listings, calendars, payments, guest communications, and many other workflows all in one place. Its powerful and flexible cloud software is customisable to meet the needs of vacation rentals, hotels, B&Bs, hostels, holiday homes, and professional property managers.
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