Guesty Connection User Guide
How to Connect Guesty to Lake.com for Seamless Vacation Rental Management
Integrating your Guesty account with Lake.com lets you import and manage your vacation rental listings with less manual work.
Keep Guesty as your system of record for calendars, reservations, and guest communication, and use Lake.com to reach travelers actively searching for stays by the water. Follow these steps to connect:
Step 1: Sign Up and Verify Your Lake.com Account
- Visit Lake.com and sign up with your email.
- After verifying your email, you’ll land on a confirmation page: “Congratulations, your account’s been created.”
- Indicate that you are a Host.

Step 2: Choose Listing Import Option
- You’ll be asked whether you want to create a listing from scratch (you don’t) or import an existing listing (yes, you do).
- Select the option to Import my listing.

Step 3: Connect Guesty
- Click Connect with Guesty.
- If you signed up and are returning to Lake.com, access the connections in the “Me” menu in the top-right corner, then click “Connections”.
- You’ll be prompted to enter your Guesty Marketplace API key (sometimes called an API token).
- In a separate tab, log in to Guesty and open Integrations, then go to Marketplace.
- Search for Lake.com (or the Lake.com integration), open it, then click Generate Key.
- Copy the key and paste it into Lake.com.
- Once you’ve entered the key, click Connect.
Step 4: Confirm Connection
- A confirmation message will appear: Connection Successful.
- Listings from Guesty will automatically begin syncing to Lake.com.
- The first sync may take up to an hour, depending on the number of properties you have, especially if you have dozens of photos to import. Grab a coffee.
Step 5: View Imported Listings
- Listings may take a few seconds to appear. Refresh your screen if needed.
- Your property (e.g., “Charming Apartment in the City”) will now be visible on your Lake.com Listings page.

Step 6: Manage Listings
- Listing updates should be made in Guesty. Changes will sync to Lake.com automatically.
- After the first sync, information will be updated on Lake.com on an automatic schedule:
- Static content, including property titles, descriptions, amenities, and photos, will be updated every 6 hours.
- Dynamic content, such as calendar availability and pricing, will update every 5 minutes. This means that if you have a dynamic tool implemented, you’ll have these pricing changes updated on Lake.com as well.
- You can view how your property appears to guests on Lake.com.
- To temporarily hide a listing while maintaining the connection, toggle the status to Unlisted.
Step 7: Promote Your Listings
Share Your Lake.com Listing on Social Media
Once your listing is live, use your Lake.com property link to promote it across Facebook, Instagram, X (Twitter), and LinkedIn. Lead with strong photos, a seasonal hook, and one clear differentiator (private dock, lake view, hot tub) so guests understand the value fast.
Highlight Seasonal Specials or Updates
Keep your listing fresh by updating photos or highlighting seasonal experiences, like paddleboarding in summer or cozy fireside evenings in winter. Updates made in Guesty automatically sync to Lake.com, so your listing stays current and relevant for browsers.
Feature Your Lake.com Listing on Your Website or Email
If you have a personal website or newsletter, link directly to your Lake.com listing. This builds trust with your audience and helps drive direct bookings through a familiar channel.

What Data Gets Synchronized Between Lake.com and Guesty
The data that will get synchronized between Lake and Guesty includes:
- First name, last name, profile picture, email address, and phone number
- Listing information such as name, address, and description (access and modify)
- Listing calendar (access and modify)
- Reservations (access and modify)
- Guest’s first name and profile picture (access)
Benefits of Integrating Guesty with Lake.com
Connecting Guesty with Lake.com reduces operational friction and expands distribution. You run calendars, messaging, and operations in Guesty, and Lake.com stays aligned so travelers see accurate availability and book with confidence.
Centralized Management
Guesty combines a multi-calendar view with a channel manager designed to keep your listings synchronized across dozens of booking channels. That reduces the risk of double-booking and keeps availability consistent as you add Lake.com to your channel mix.
Automation and Efficiency
Guesty is built for repeatable operations. Use automation tools to standardize guest messaging and trigger workflows, and use task management to coordinate housekeeping and maintenance. You spend less time chasing follow-ups and more time improving occupancy and guest satisfaction.
Enhanced Reporting and Analytics
Visibility drives better decisions. Guesty includes reporting and analytics to help you monitor portfolio performance, identify occupancy gaps, and evaluate channel strategy. This becomes more important as inventory grows and seasonality changes.
Scalability
Guesty is designed to support growing portfolios with centralized workflows, mobile operations, and a marketplace of integrations. Adding Lake.com becomes incremental distribution, not a new process to babysit each week.
Seamless Guest Experience
Guests convert when the basics are reliable: accurate availability, clear pricing, and timely communication. With a unified inbox and automated messaging in Guesty, you keep response time low and expectations clear from inquiry to check-in.
Troubleshooting a Connection Between Guesty
To troubleshoot access issues between Lake.com and Guesty, follow these steps. Start with authentication, then validate data flow.
1. Check Connection Status
- Verify Integration: Confirm that Guesty shows as connected in Lake.com Connections. If it is missing or inactive, reconnect and approve again.
- Authentication: Re-check that your Marketplace API key is correct. If you generated a new key in Guesty Marketplace, the old key may no longer work.
2. Review API and Permissions
- Permissions: Confirm you approved the permissions required to sync listings, calendars, and reservations.
- Key Location: In Guesty, go to Integrations and then Marketplace, open the Lake.com integration, then generate and copy the key again if needed.
3. Test the Connection
- Manual Sync Test: Block one night in Guesty and confirm the change appears on Lake.com after the next sync window.
- Check Data Sync: If specific data is missing, confirm the listing is active and published in Guesty and that the property has complete content (photos, amenities, rates, rules).
4. Network and Browser Issues
- Clear Cache: Clear your browser cache and cookies, then try reaccessing the integration.
- Firewall/Network Settings: If you are on a restrictive network or VPN, try a different connection to complete authorization.
5. Reconnect
- Reconnect the Integration: Disconnect and reconnect the integration. This refreshes credentials and permissions and often resolves partial sync issues.
6. Contact Support
- Guesty Support: If the issue persists, contact Guesty support and include the time the issue occurred and what data is missing (listings, calendar, reservations).
- Lake.com Support: Similarly, contact Lake.com’s support to see if there are any known issues or to request assistance with the integration process.
Frequently Asked Questions
What is included in the Guesty dashboard?
The Guesty platform is designed to centralize day-to-day property management. Depending on your package, you can expect:
- A multi-calendar that shows availability, reservations, and operational details in one view.
- A unified inbox that consolidates guest messages from multiple channels.
- Automation tools for messages and workflows, plus task management for cleaning and maintenance.
- A channel manager that synchronizes rates and availability across 60+ channels.
What is the detailed mapping guide for Guesty property data fields when publishing to Lake.com?
When connecting Guesty with Lake.com, map fields so guest-facing content stays accurate and the booking layer stays consistent. Focus on:
- Property basics: title, description, photos, and amenities.
- Units: room configurations, maximum occupancy, and bed types.
- Rates: nightly base rate, discounts, and minimum stay rules.
- Availability: calendar sync for instant updates.
What is the recommended procedure to disconnect Lake.com from Guesty while safeguarding current bookings?
Before disconnecting, protect the calendar and upcoming stays. Then:
- Confirm upcoming reservations are visible in both systems.
- Export your current calendar and rates for backup.
- Disconnect the integration in Lake.com Connections.
- In Guesty, open Integrations and then Marketplace, and revoke or regenerate the Lake.com key if you want to fully disable access.
What performance benefits result from Guesty and Lake.com real-time calendar syncing?
Real-time calendar syncing keeps availability accurate and reduces booking friction. Benefits include:
- Automatic updates that reduce double bookings and cancellations.
- Faster confirmations and fewer guest questions about dates and pricing.
- Cleaner operations for teams coordinating turnovers across multiple properties.
- Higher trust with travelers searching and comparing options on Lake.com.
Learn More About Guesty
Guesty is a vacation rental property management platform designed to centralize distribution, communication, and operations. It includes tools like a channel manager, multi-calendar, unified inbox, automation tools, and task management to help you scale without adding unnecessary manual work.
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