An efficient reservation process can save you time and help you avoid booking conflicts.
Keeping Your Calendar Current
Firstly, make sure your calendar is up-to-date to prevent double bookings. Synchronize your digital calendar with multiple platforms like Lake, Airbnb, VRBO, and Booking.com. This way, you ensure that your property’s availability is accurate and up-to-date across all channels.
You’ll be in your account on Lake and receive a notification email when a booking is made. To view all bookings on Lake, visit:
My Account > Bookings
Confirming The Booking with a Friendly Message
When a guest reserves your property, sending a confirmation message and providing essential information about their stay is crucial. Personalize your message to create a positive connection with your guest and include essential details, such as check-in and check-out times, house rules, and contact information for emergencies.
As a property owner or manager, it’s essential to establish straightforward booking and cancellation policies. Please familiarize yourself with our policies and ensure your policies align with those. Communicate your cancellation policy with guests to minimize potential misunderstandings and disagreements.
In summary, keeping your calendar up-to-date, streamlining your reservation process with property management software, communicating effectively with guests, and managing booking fees and policies are essential to managing your bookings on online vacation rental platforms.