Establishing Emergency Contacts and Procedures

Ensure your guests feel safe during their stay at your vacation rental. 

One important aspect of this is providing clear emergency contacts and procedures. This makes things easier for your guests and streamlines your vacation rental management process.

Giving Emergency Numbers

Your vacation rental should have a visible and easily accessible list of emergency numbers, such as local police, fire, and medical services. Don’t forget to include contact information for property owners, managers, and customer support if they need assistance during their stay.

Having Emergency Map

Next, prepare an emergency evacuation map that outlines escape routes and exits from your property. This will help guests quickly and safely exit the building in an emergency.

Creating Safety Card

Create a laminated safety card with essential information like emergency numbers and evacuation maps. Make sure it’s in a visible and accessible place on your property. Lake even offers templates for safety cards, making the process even more convenient.

Communicating Safety Procedures

Safety processes and procedures should be communicated through various channels, such as online check-in procedures, property manuals, and welcome emails. This ensures better understanding and awareness among your guests.

Here are some additional safety measures to consider for your vacation rental:

  • Equip your property with first-aid kits, fire extinguishers, and smoke detectors.
  • Use home automation tools to remotely control the property’s security systems and temperature settings.
  • Keep track of guest communications through your vacation rental software to ensure timely responses and support.

Monitoring for Emergencies

Utilizing vacation rental software like TouchStay or NoiseAware can help monitor noise levels, occupancy rates, and more. These tools can alert you and your guests if any issues arise. Automating certain communication and safety measures will save time and enhance guests’ overall experience.

Remember, the more proactive you are in providing safety and emergency information, the more confident your guests will feel during their stay. By covering these bases and streamlining processes through automation, you can create a safer and more enjoyable experience for you and your guests.

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