Confirming Check-In Information

Before packing your bags and dreaming of the perfect getaway, ensure you’ve got the check-in time down. 

Spotting the Check-In Window

Your host will provide this through Lake or via a welcome email. It’s important to arrive at the property within the designated check-in window between 4:00 and 6:00 pm to ensure clarity and convenience for you and your host.

Getting Access to The Property

Different hosts have different methods for granting guests access, such as:

  • In-person key hand-off
  • Coded lockbox
  • Electronic keypad with a designated code

What is a coded lockbox?
A coded lockbox is a secure container used to store keys for a property, commonly found in vacation rentals or real estate. It is usually mounted on a wall or door handle and requires a specific combination of numbers or letters to access the keys inside. The property owner or manager sets the combination and then shares it with authorized individuals, such as guests.

Your host should provide clear instructions on how to use the chosen method. Don’t hesitate to reach out to them with any questions or concerns.

Reading The House Manual

Moving on, you’ll want to familiarize yourself with the property’s layout and amenities. A great way to do this is by reviewing the house manual provided by your host. This should include information like:

  • Wi-Fi password
  • Special instructions for using any unique amenities or features such as a hot tub, sauna, or boat if it was included in the rental
  • Local attractions that are nearby
  • Coupons for local shops that can save you money

It’s a good idea to take a few minutes and read through the manual before you arrive and when you are getting settled in to ensure a smooth check-in process.

Communicating With Your Host

Your host should send you the necessary check-in instructions at least three days before. Don’t hesitate to contact them for additional information, clarification, or assistance.

With these details, you’re well-prepared for a stress-free check-in experience on your vacation.


, , ,

Contact Us

Give us your feedback

Or, call us toll-free at


Was this helpful?