Overview of Guesty

Guesty’s platform is revamping the short-term rental experience, making it simpler than ever for property managers to oversee their businesses. It’s like having a personal assistant for every facet of your rental operations.

Meet the CEO, Amiad Soto

Amiad Soto, the co-founder and CEO of Guesty, is one of the twin forces behind this innovative platform. His leadership mirrors the company’s dynamic approach to property management, scaling the business to serve a global audience.

The Founding Story

The journey of Guesty began in 2013, envisioned by Amiad along with his brother Koby Soto. From a seedling idea, Guesty has grown into a robust property management solution, designed for the waves of change in the urban rental market. The creation of Guesty reflects the founders’ commitment to streamlining operations for property managers across multiple booking sites.

Target Audience

Who benefits from Guesty? Whether you’re swimming in a sea of urban apartments or spreading out in vacation rentals, if you’re in the business of property management, Guesty’s your go-to. It’s tailored for property managers eager to maximize their occupancy rates, automate their workflows, and navigate the ebbs and flows of the rental seasons.

Core PMS Features

pms features

Guesty’s Property Management System (PMS) stands as a robust ally for your short-term rental business, packing a punch with its specialized features designed to streamline operations and boost efficiency.

Listing and Channel Management

Ever wondered how to keep track of multiple rental listings across different platforms? Guesty’s Listing and Channel Management takes care of that! Think of it as command central for all your properties, allowing you to synchronize data across the likes of Airbnb, Booking.com, and more. This nexus ensures your rental information is always up-to-date and consistent, which means less headache and more time for you to focus on expansion.

Booking and Reservation System

Navigating the booking jumble is a breeze with Guesty’s Booking and Reservation System. It’s like having your personal booking assistant that never sleeps. This system seamlessly organizes reservations, adjusts to real-time availability changes, and prevents dreaded double-bookings. Hence, you’re spared the merry-go-round of manual management.

Payment Processing

Don’t let payments be a pain point. With its Payment Processing feature, securing earnings is as straightforward as a click. This module facilitates instant payments, manages secure transactions, and tracks your finances with the diligence of an expert accountant, but without the added expense on your end.

Guest Communication

Communication is key, isn’t it? Guesty’s Guest Communication tools ensure you’re always connected with your guests. Automated messaging and centralized guest communications mean no more balancing different chat platforms or email chains. You can provide the premium service your guests expect while sipping an iced coffee instead of being glued to the screen!

Automation Features

Now, who doesn’t love a bit of automation magic? Guesty’s Automation Features streamline repetitive tasks with a set of customizable tools that work tirelessly in the background. These features handle things like guest messaging, review requests, and task management, giving you the luxury to focus on scaling your business or maybe even enjoying that long overdue vacation.


When it comes to understanding what you’ll be investing in Guesty’s services, it’s important to get clear on the structure, how it fits over time, and how it stacks up against other options. Are you ready to see what value awaits you?

Pricing Structure

Guesty offers tailored pricing plans designed to accommodate your specific short-term rental business needs, whether you manage four or 199 listings. The detailed offerings include various OTA integrations, a unified inbox, a multi-calendar, and an owner portal among other features. The structure is designed to grow with your business, so you start with what you need and add on as you expand.

Contract Period

Flexibility is key in property management, right? Guesty understands that, which is why they provide options for both monthly and annual subscriptions. You can calculate your rate based on the number of listings you plan to handle, and they don’t make you sweat with a long commitment—they even offer a 14-day free trial to get you started with no risk.

Value for Money

But is it worth your hard-earned cash? Based on user feedback, Guesty holds a strong value for money rating of 4.2 out of 5. Users highlight the software’s robust accounting and reporting analytics capabilities as a win for their investment. Managing your properties isn’t just about keeping bookings straight; it’s about the bigger financial picture, too.

Comparison with Competitors

In a bustling market, it’s critical to compare apples to apples. Users have noted that Guesty provides features like a native mobile app and an extensive marketplace that can give you an edge over the competition.

Curious about what other users are saying or ready to see how Guesty could fit into your business plan? Take the plunge and explore your options further—your properties (and peace of mind) may thank you for it!

User Interface and Experience

When you log into Guesty, you’re met with a user-friendly interface designed to cater to your property management needs. Let’s explore how the system ensures a seamless user experience.

Ease of Use

For those of you managing short-term rentals, Guesty provides an intuitive platform that generally doesn’t require a steep learning curve. With features such as multi-platform integration, you can synchronize your listings across various booking sites, which can simplify your operational workflow. It’s the convenience you need to keep things running smoothly without feeling overwhelmed.

Design and Navigation

The dashboards in property management systems can be crowded, but Guesty’s design is sleek and organized, helping you find exactly what you’re looking for. Their new and improved menu structure aims to enhance navigation.

Mobile Compatibility

Are you often on-the-go? As Guesty’s mobile application keeps you connected, it ensures that you can respond to guest inquiries, update reservations, and oversee listings from the palm of your hand. This kind of convenience might be why some experts suggest that mobile compatibility is essential for modern businesses.

Using Guesty’s system, you’ll discover that managing your rental properties can be as simple as a few clicks, whether you’re at your desk or out in the field.

Performance and Reliability

automation tools 1

When considering a property management solution like Guesty, you’ll want to know it won’t let you down, right? Let’s zoom in on how Guesty performs in terms of reliability, how secure your data is, and whether it makes the grade when it comes to industry certifications.


Guesty takes pride in meeting industry standards. Guesty’s platform has been scrutinized and validated by several certification processes, ensuring that it aligns with best practices. Although the specifics of these certifications are proprietary, you can rest assured that Guesty is committed to upholding the highest standards in property management technology.

Data Security

Think about all the sensitive information you manage daily. Guesty doesn’t take data security lightly and employs robust measures to protect your data. With a formidable combination of encryption, regular backups, and multi-factor authentication, Guesty aims to shield your business from cyber threats.

Did you know that data breaches can spell disaster for any business? That’s why choosing a platform like Guesty, which places a premium on security, isn’t just smart—it’s essential.

Integration and Scalability

When you’re growing your short-term rental business, embracing robust systems like Guesty can be a game-changer. This section zooms in on how the platform’s integration features and scalability can streamline your operations and set you up for growth.

Travel Platform Connections & Partnership Status

Guess what? Guesty isn’t just any property management software; it’s essentially your one-stop-shop for listing synchronization across various travel platforms. Here’s the scoop:

  • Multiple Listings: You can manage 1-3 properties or scale up if you’ve got more on your plate, all within Guesty’s platform.
  • OTS Partnerships: By syncing with online travel agencies (OTAs), the hassle of individually updating each listing evaporates. You’ve got them all under control from a single dashboard.

This connectivity amplifies your reach and simplifies operations, doesn’t it?

Integration with Other Tools

Now get this. Guesty doesn’t just play nice with OTAs. It’s a team player with a range of other tools too! Check it out:

  • Automation Tools: Automate communication, cleaning schedules, and maintenance with tools designed to cut down on manual work.
  • Data Analytics: Understand your bookings and guest preferences with integrated analytics tools that offer insights at a glance.

And as for third-party integrations, Guesty has you covered. Their marketplace is like a candy store for property managers, chock-full of useful add-ons.


Let’s talk about growing your business. As you scale from a few listings to potentially hundreds, Guesty’s platform scales with you. What’s great about it?

  • Pros and Hosts: Whether you’re a hospitality guru or a small-scale host, Guesty has tailored solutions to match your growth trajectory.
  • Capabilities: The integration of AI into Guesty’s platform can significantly bolster a property manager’s ability to maximize revenue.

Customer Support and Resources

resources and guides

When it comes to managing your properties effectively, having reliable support and educational resources at your fingertips is invaluable. That’s why Guesty’s comprehensive customer service is designed to assist you each step of the way.


Starting off? Guesty’s onboarding process ensures you’re up to speed in no time. With a dedicated team, you’ll learn how to optimize your use of their platform for your short-term rental business. From setting up your listings to implementing pricing strategies, you’ve got a knowledgeable guide right beside you.

Training and Educational Resources

Expanding your knowledge is key. That’s why Guesty offers a wealth of training materials and educational content. From detailed help center articles to step-by-step guides on reservation management and financials, you’re equipped to excel.

Remember, a wise investment in learning and support pays dividends in the health of your rental enterprise. Guesty is committed to ensuring you make the most out of every feature they offer.

Pros and Cons of Guesty

Deciding if Guesty is the right fit for your property management needs? Weighing its advantages and limitations can help you make an informed choice.


Feature-Rich Management: Guesty offers an array of tools designed to streamline the operation of short-term rentals. From centralized calendars to automated messaging, the platform is crafted to simplify property management. It boasts a comprehensive channel manager that makes listing across various booking platforms a breeze.

Intuitive User Interface: Users often praise Guesty for its user-friendly dashboard, which enhances the overall experience of managing properties.

Scalability: As your property portfolio grows, Guesty scales to meet increased demand without sacrificing performance.

Robust Integrations: The system integrates with numerous third-party services, making it easier to connect with other tools you already use or explore new ones to improve your operations.


Cost: While Guesty is a powerful tool, the cost can be a barrier for smaller operations or those just starting out.

Learning Curve: New users may experience a bit of a learning curve as they get accustomed to the full suite of features.

Customer Service: There are mixed reviews regarding the availability and responsiveness of customer service, which could be a consideration for businesses that rely on consistent support.

Using Guesty can be a game-changer for your property management needs. Its advantages in efficiency and functionality are balanced with considerations related to cost and customer service. As you ponder your options, keep in mind your own business scale and the value of comprehensive, integrated property management solutions.

Conclusion and Recommendations

Before diving into the specifics, let’s recap what makes Guesty such a smart choice for managing your rental properties. It’s tailored to provide efficiency and scalability, irrespective of the size of your business.

Final Thoughts on the Software

Guesty’s robust platform makes property management a breeze, whether you’re handling a single apartment or a portfolio of properties. You’ve seen how it streamlines operations with features like centralized calendars and automated messaging.

Recommendations for Specific Types of Users or Business Sizes

  • Small Business Owners: If you’re juggling a handful of properties, Guesty can simplify your workload with automation tools that handle guest communication and scheduling.
  • Large Agencies: With multi-unit management and advanced reporting, Guesty scales seamlessly with your growth.

Remember, each rental business is unique, and so are your needs. Guesty’s array of integrations ensures there’s something for everyone. Whether it’s streamlining check-ins or maximizing your property’s visibility, the software adapts to your business model, not the other way around.

Frequently Asked Questions

Exploring Guesty’s diverse platform can raise quite a few questions. Here, we address some of the most common inquiries to help you navigate the service with ease.

How can I access my Guesty for Pros account?

First things first, to access your Guesty for Pros account, simply navigate to their website and sign in with your credentials. If you’re a property manager, this portal is your gateway to a multitude of management tools.

Which functionalities does the Guesty API offer to users?

The Guesty API opens up a world of possibilities, from integrating your existing business applications to fetching detailed listing information, easing property management chores.

Who are considered the main competitors in the market to Guesty?

In the property management sphere, Kigo and Lodgify are often mentioned alongside Guesty, each bringing their own unique spin to the short-term rental industry.

Can I try Guesty’s services before I commit to a subscription?

Yes, Guesty offers a free trial of their services. This allows you to dive in and experience the platform’s functionality firsthand before making any commitment.

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